Patient Journey
End-to-end visualization of the patient dispatch process
Active Patient
Selected patient's journey visualization
Thomas Müller
ID: P002 • 62 years • Male • Arrived: 08:30
High PriorityCardiologyWalk-in
Patient Journey Flow
Visualizing the end-to-end process
Multi-Channel Intake
2-5 minAI Clinical Assessment
1-2 minResource Matching
1 minQueue Management
VariableProvider Handoff
1 minMulti-Channel Intake
CompletedPatient information is collected through web, mobile, voice, or document processing channels
Process Details
- • Patient information collected via mobile app
- • Insurance card processed with OCR
- • Medical history retrieved from EHR system
- • Initial symptoms recorded via AI assistant
Timeline
Sequential events and actions for this patient
Patient Registration
CompletedPatient Thomas Müller registered via mobile app
08:30 AM3 min
Patient Data Collection
CompletedMedical history and insurance information processed
08:33 AM2 min
Symptom Recording
CompletedChief complaint entered via app: 'Chest pain and shortness of breath'
Urgent symptoms detected
08:35 AM4 min
AI Clinical Assessment
In ProgressSymptoms analyzed, priority determined, specialty matched
08:39 AM2 min (expected)
Resource Matching
PendingMatching with appropriate provider based on specialty and priority
Pending1 min (expected)
Provider Handoff
PendingAssignment to Dr. Weber (Cardiology)
PendingPending
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