Dudoxx Dispatcher Data Flow
flowchart TD
subgraph "Patient Intake"
A1[Web Portal] --> B1[Intake Service]
A2[Mobile App] --> B1
A3[Kiosk] --> B1
A4[Voice/Phone] --> B1
A5[Document Scan] --> B1
B1 --> C1[Patient Data Repository]
end
subgraph "Clinical Assessment"
C1 --> D1[Assessment Engine]
D1 --> D2[Specialty Matching]
D1 --> D3[Urgency Evaluation]
D1 --> D4[Resource Requirements]
D2 --> E1[Assessment Results]
D3 --> E1
D4 --> E1
end
subgraph "Resource Management"
E1 --> F1[Resource Allocation Service]
F2[Provider Availability] --> F1
F3[Facility Resources] --> F1
F4[Workload Balancing] --> F1
F1 --> G1[Queue Management]
end
subgraph "Workflow Orchestration"
G1 --> H1[Workflow Engine]
H1 --> H2[Notification Service]
H1 --> H3[Status Tracking]
H2 --> I1[Patient Notifications]
H2 --> I2[Staff Notifications]
H3 --> I3[Progress Monitoring]
end
subgraph "Analytics & Reporting"
I3 --> J1[Analytics Engine]
J1 --> J2[Operational Metrics]
J1 --> J3[Clinical Outcomes]
J1 --> J4[Resource Utilization]
J2 --> K1[Reporting Dashboard]
J3 --> K1
J4 --> K1
end
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Data Flow Description
The Dudoxx Dispatcher system processes data through five main stages:
- Patient Intake: Patient information is collected through multiple channels (web portal, mobile app, kiosk, voice/phone, document scanning). This data is processed by the Intake Service and stored in the Patient Data Repository.
- Clinical Assessment: The Assessment Engine analyzes patient data to determine specialty matching, urgency evaluation, and resource requirements. The results are compiled into a comprehensive assessment.
- Resource Management: The Resource Allocation Service matches patients with appropriate resources based on provider availability, facility resources, and workload balancing. This feeds into the Queue Management system.
- Workflow Orchestration: The Workflow Engine manages the patient journey, triggering notifications to patients and staff, and tracking patient status throughout the process.
- Analytics & Reporting: Operational data is analyzed to generate metrics on operations, clinical outcomes, and resource utilization, which are presented in reporting dashboards.
Key Data Entities
- Patient: Demographics, medical history, chief complaints, insurance information
- Assessment: Clinical priority, specialty requirements, resource needs, estimated time
- Resource: Providers, rooms, equipment, availability, capabilities
- Queue: Virtual waiting lists, priority levels, estimated wait times
- Workflow: Status tracking, notifications, process steps, timestamps
- Analytics: Operational metrics, clinical outcomes, resource utilization
Integration Points
Dudoxx Dispatcher integrates with external systems at multiple points:
- EHR Integration: Bidirectional data exchange with Electronic Health Record systems
- Scheduling Integration: Synchronization with scheduling platforms
- Payment Processing: Connection to payment and insurance verification systems
- Communication Platforms: Integration with SMS, email, and messaging services
- Analytics Platforms: Data export to business intelligence tools